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Terms & Conditions

As the #1 manufacturer of cremation machines for human and pet, wooden urns, and waste processors in the Philippines, Living Roots Philippines understands the importance of having clear and comprehensive terms and conditions. Our Terms & Conditions are designed to govern the activities of our website visitors and establish the relationship between our valued customers and our company. These terms are tailored to meet the specific needs and nature of our manufacturing business, providing clarity and legal protection for all parties involved.

In general, our Terms & Conditions cover the following key aspects:

Terms and Conditions

Effective Date: November 10, 2024

 

Welcome to Living Roots Philippines Inc. (“Living Roots,” “we,” “us,” or “our”). By using our website, products, and services, you agree to comply with and be bound by these Terms and Conditions. Please read these terms carefully. If you do not agree with any of these terms, please do not use our services.

1. Acceptance of Terms

By accessing or using our website or services, you agree to these Terms and Conditions and any related policies. We may update these terms periodically, so we encourage you to review them regularly.

2. Services and Products

Living Roots Philippines Inc. provides sustainable cremation solutions, including cremation machines, wooden urns, and waste processors. All product and service descriptions are provided for informational purposes and are subject to change without prior notice.

3. Use of Website

You agree to use our website solely for lawful purposes and in a manner consistent with these Terms and Conditions. You agree not to:

  • Engage in unauthorized access, data scraping, or use of automated tools.

  • Disrupt or interfere with the website’s operations or security.

  • Use the website to engage in fraudulent or illegal activities.

4. Orders and Purchases

All orders placed through our website or sales representatives are subject to acceptance by Living Roots. We reserve the right to refuse or cancel orders at any time, including for pricing errors or product unavailability. By placing an order, you agree to provide accurate and complete information for processing.

Payment Terms

Payments must be made in full by the specified due date to secure product delivery. Living Roots reserves the right to cancel or suspend any order due to non-payment or breach of these terms.

5. Pricing and Availability

All prices listed on our website are in Philippine Pesos (PHP) and are subject to change without notice. While we aim to keep our website accurate, errors in pricing or availability may occur. We reserve the right to correct any errors and cancel any affected orders.

6. Shipping and Delivery

Shipping timelines and availability vary by location. Living Roots Philippines Inc. will provide estimated delivery dates but is not liable for delays due to external factors such as customs, weather, or logistical issues.

7. Product Warranty

Living Roots offers a limited warranty on our products, covering defects in materials and workmanship for a specified period from the date of purchase. Please refer to the specific warranty document provided with each product for details.

Warranty Exclusions

This warranty does not cover damage caused by improper use, unauthorized repairs, or external events outside our control. Warranty claims must be accompanied by proof of purchase.

8. Intellectual Property Rights

All content, logos, trademarks, and intellectual property on this website are owned by Living Roots Philippines Inc. or used with permission. Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, Living Roots Philippines Inc. is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services. This limitation applies to damages arising from errors, interruptions, or loss of data.

10. Indemnification

You agree to indemnify, defend, and hold harmless Living Roots Philippines Inc., its affiliates, and employees from any claims, liabilities, damages, or expenses arising from your use of our services, violation of these Terms and Conditions, or infringement of third-party rights.

11. Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our data practices as described in the Privacy Policy.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the Philippines. Any disputes arising from these terms or your use of our services will be resolved through amicable negotiations or, if necessary, through arbitration in accordance with Philippine law.

13. Termination

We reserve the right to suspend or terminate your access to our website and services if you breach any of these terms. Termination does not waive any rights or remedies to which we may be entitled.

14. Changes to Terms and Conditions

We may update these Terms and Conditions at any time without prior notice. Your continued use of our services following any changes signifies your acceptance of the updated terms.

15. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:

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